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• General Questions
• Web Design
• Promotion
• Print Design
• Domain name & Hosting
• Services Cost

Services Cost

• Why don't you list your prices? How much will a site cost?
• What is the payment schedule?
• Will I be aware of incurring additional cost?
• What exactly is an "estimate"?
• What if I change my mind on the design?

Why don't you list your prices? How much will a site cost?

The reason we don't list any prices on the site is because each project is unique. Many web design firms have a 'per page' cost or a 'package deal'. For a brochure-type site, this just isn't fair, as the bulk of the work is in the initial setup and design. Adding additional pages after the initial setup is easy, so charging additional for each page is rather dishonest. For an e-commerce site, the price varies greatly depending on what features you would like, how complex the design is, etc.

What is the payment schedule?

Normally, we don't ask for any payment upfront. If the project is fairly large, we may ask for payment at certain logical steps along the design/creation process. In this case we require a nonrefundable down payment of 30% of the estimated cost of the site based on our initial consult and estimate. When we arrive at 50% completion we require the next 35% to continue and the final 35% is due within 10 days after completion. Any additional costs follow the same schedule. If payments are not received in a timely fashion we reserve the right to disable your files on the server. We do accept MasterCard and Visa credit cards.

Will I be aware of incurring additional cost?

Yes, we will always inform you when you exceed a limit or request an action that will cost you more, prior to our proceeding. We will not proceed with the work until we receive acceptance of costs from you via email and in some cases additional down payments will be required.

What exactly is an "estimate"?

An estimate is a binding (for up to 2 months after it is issued) cost quote based on the information you provide. However if the information used to make this estimate is incomplete or is altered, costs will change.

What if I change my mind on the design?

We always expect there to be a few changes to the overall design, and we will work with you to make sure that the final design is what you want. However, once the look of the site has been agreed upon and we are at a later stage in the design, any major reworking of the existing design will result in additional charges, if substantial extra work is required. We will of course inform you of this at the time, before we do the work, and will only go ahead when we have your say-so.